What we know about the global Microsoft outage

According to the BBC, a major global Microsoft outage has caused problems and in some cases disabled entire services, including emails and artificial intelligence products. Microsoft has said the outage was not caused by a cyber-security incident, but efforts to fix the issues have so far been largely unsuccessful. Microsoft 365 services, including Teams, Outlook and the artificial intelligence software Copilot, have been affected by connectivity problems. Monitoring website Downdetector reported 140,000 people from 74 countries experiencing issues with Outlook, while the actual number affected is likely much higher. Tech giants such as OpenAI and Anthropic, as well as government agencies and services in Singapore, Australia, and the UK including GP surgeries, pharmacies, police, and schools, have been affected. Microsoft has ruled out a cyber-attack and attributed the ongoing outage to elevated load on its infrastructure.

